Never Miss an Emergency Service Call. Dominate Peak Seasons.
When heating or AC fails, homeowners call down the Google list until someone answers. Our system answers instantly, confirms the dispatch slot, and secures seasonal maintenance agreements.
Apehx builds and deploys HVAC & Home Services CRM, automation, and marketing systems for service businesses across the United States. One-time build fee, then optional monthly maintenance. You own the system forever.
"During our first sub-zero winter freeze, our phones blew up. The missed-call text-back captured 47 repair calls that would have gone to competitors. That was $38,000 in one weekend."
What This Costs HVAC & Home Services Before Any System Exists
When a furnace fails at 2 AM, the homeowner calls the next company on the list — not you. 78% of emergency-trade bookings start with a phone call, and the first contractor who picks up wins the job.
The HVAC marketing retainer is a trap.
- HVAC marketing agencies charge $2,500–$12,000 every month — $5,000 is the sweet spot for a $1M–$3M shop — on top of your ad spend.
- Walk away and you own nothing — no CRM, no follow-up sequences, no dispatch automation.
- You're paying $104 per lead into a system you don't control, renting access to your own growth.
Build it once. Own it forever.
- One-time build fee, then optional maintenance only — no agency retainer.
- Your CRM, dispatch routing, seasonal blasts, and ad accounts live in accounts you own.
- Cancel maintenance anytime; nothing is taken away — the system is yours.
Everything We Build Into Your HVAC & Home Services System
Designed specifically around the buyer journey in your industry — not a copied template.
24/7 Missed Call Emergency Text Routing
When all dispatchers are busy or it's after hours, 60% of calls go unanswered and 85% of callers who hit voicemail won't leave a message. Our system instantly texts the homeowner with an emergency priority service request — capturing the job before they dial the next contractor.
90-Second Speed-to-Lead Dispatch
78% of emergency-trade bookings start with a phone call. The instant a homeowner calls, the system routes the job to the right tech by territory and availability, sends an on-the-way SMS with the tech's photo and ETA, and locks in the dispatch slot — all in under 90 seconds.
Spring & Fall Pre-Season Tune-Up Blasts
Fill slow shoulder months by broadcasting AC and furnace safety tune-ups to your entire customer database with one click. Seasonal missed-call rates spike to 40–50% during peak weeks — this keeps revenue flowing when call volume is thin.
Service Agreement & Filter Club Memberships
Set up recurring monthly or annual HVAC club memberships with automatic credit card billing. ACCA reports database marketing returns $8–$12 per dollar spent — your existing customer base is the highest-ROI channel you already own.
On-the-Way Tech Dispatch Notifications
Send automated SMS updates with the tech's photo and bio so homeowners know exactly who is arriving and when. Reduces same-day cancellations, builds trust, and sets up a 5-star review the moment the job is done.
Post-Job Review & Referral Engine
Every completed service triggers an SMS that routes 5-star reviews straight to Google Maps and asks for a neighbor referral — compounding your local search rank where 93% of homeowners start their search for an HVAC contractor.
Your Complete Deliverable Checklist
What an HVAC & Home Services Owner Keeps After the Build
From Leaking Revenue to a System You Own — in One Week
Free 20-min Setup Audit
We map your current call flow, find where emergency calls and seasonal revenue are leaking, and show you exactly what to build.
We Build Your HVAC Engine
Your CRM, 90-second dispatch, missed-call text-back, seasonal blasts, membership billing, and review engine are built and tested with live simulated emergency inquiries.
We Hand You the Keys
Full ownership transfer, field tech mobile training, and a system that runs without you babysitting it. Optional maintenance only.
Common Questions from HVAC & Home Services Owners
Does this replace ServiceTitan or Housecall Pro?
No. Apehx operates as your marketing, lead capture, and customer retention layer. It captures the initial call, qualifies the emergency, and sends the customer info straight to your dispatch software. Think of it as the front-end engine that feeds confirmed jobs into your existing workflow.
What if a customer calls at 2 AM during a winter freeze?
The system sends an automated emergency text offering immediate next-morning dispatch priority, captures the address and unit problem, and queues the job for your first available tech. True gas-leak emergencies are directed to emergency services. 62% of HVAC calls come outside business hours — this captures them all.
How much does HVAC marketing cost without an agency retainer?
A typical HVAC marketing agency charges $2,500–$12,000 per month — $5,000 is the sweet spot for a $1M–$3M shop — on top of your ad spend, with leads costing $75–$150 each. Apehx charges a one-time build fee for the entire engine, then optional maintenance. You own the CRM, funnels, and ad accounts forever — no recurring retainer required.
What happens when storm season hits and call volume triples?
The system scales automatically. There are no lead caps, so whether you get 10 emergency calls or 300 after a heat wave or winter freeze, every single call gets an instant text-back response and is queued for dispatch. Seasonal missed-call rates spike to 40–50% during peak weeks — this closes that gap entirely.
Can our techs use this from their phones on job sites?
Yes. Your field team gets 1-click calling, SMS, calendar updates, and pipeline stage changes on iOS and Android — no laptop required. On-the-way SMS notifications send the homeowner your tech's photo and ETA automatically.
Do you run our Google and Facebook ads?
We set up high-converting HVAC ad campaigns — emergency repair, AC replacement, furnace installs, tune-up offers — directly inside your own ad accounts. No agency markups, no shared access, and you keep the accounts forever.
Do we have to keep paying a monthly retainer to keep the system running?
Never. You pay a one-time setup fee to build the entire engine. After handoff, ongoing maintenance is optional or you can maintain it yourself. The system stays yours — no $5,000/month agency retainer, ever.
How fast can you set this up for our company?
Most HVAC engines go live within 5 to 7 business days, including dispatch routing configuration, emergency intake logic, seasonal blast templates, and live message testing with simulated calls.